Shipping Information

Holiday Cut-off date: Due to the ongoing on-and-off Canada Post strike, many parcels are rerouted to other couriers, creating higher volumes and occasional delays across all networks. To help ensure delivery before the holidays, our order cut-off date this year will be December 12th . (We will still ship orders until December 22nd)

Please note that although we will process all orders as quickly as possible, once a shipment is handed to the courier, delivery times are outside our control, especially during periods of heavy volume or adverse weather.

Holiday Closure: Our office will be closed from December 22nd to January 2nd, both days included. All orders placed during this period will begin shipping starting January 5th.

Canadian Orders

*For a limited time only: Offer only available to shipping destinations located in BC, AB ,SK,MB, NS, NB, ON and QC

US Orders

International Orders

Shipping policy

1.Although we try to show accurate stock levels, all orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment. Please note: We are not able to accommodate local pickups.

2. Free Shipping* offer: Our free shipping offer only applies to orders over C$55 before taxes and discounts shipped to Canada and United States. This offer cannot be combined with any other offer.

3. Delivery Location
Items offered on our website are only available for delivery to addresses in Canada, United States, Europe (Austria, Belgium, France, Germany, Italy, Netherlands, Spain, Ireland, Portugal, Switzerland, United Kingdom, Czechia, Denmark, Finland, Greece, Hungary, Luxembourg, Poland, Slovakia, Sweden) South Korea, Japan.

Orders shipped to overseas destinations including the United States may be subject to taxes/duties. These charges are responsibility of the customer.

4. Delivery Time
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within 1-2 business days of the date of your order. Business day mean Monday to Friday, except holidays.
Please note we do not ship on weekends and holidays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

5. Pre-orders: Orders including pre-order items, will be processed once all the items are available to ship.

When ordering pre-order items, please note that while rare, delays may occur due to supply chain disruptions. In extreme cases where an estimated arrival time cannot be determined, we may need to cancel pre-orders and issue a refund.

5. Delivery Instructions
You can provide special delivery instructions on the check out page of our website. Although we will do our best to accommodate your request, we unfortunately cannot guarantee it as it will also depend on courier specific policies.

6. Damaged Items in Transport

Shipments including ink cartridges and ink bottles: From Sept 15 to March 15 we cannot be responsible for leakage or breakage of ink bottles and cartridges in transit due to cold temperatures. Although we make every effort to avoid these occurrences (including the use of special packaging) we will not process any refund for damaged ink bottles or cartridges under any circumstances.

Other shipments:

If there is any damage to the packaging on delivery, please contact us immediately at cs@shopnoteworthy.ca

7. Delayed and/or Lost shipments

Please note noteworthy is not responsible for potential delays once an order is with the courier/postal service.

Although we will do our best helping you locate your shipment, we are not responsible for packages lost in transit. We cannot issue refunds for lost packages under any circumstances.

8. Questions
If you have any questions about the delivery and shipment or your order, please contact us at cs@shopnoteworthy.ca